SCAMMERS

Just a reminder the SCAMMERS are always there looking for there next victim.

We were the attempted target today of one of these scams. The caller said they were from Microsoft and that my computer had errors and went through an elaborate story as to how and why this was happening.

I was intrigued, knowing that it was so obviously a scammer I played along.

I was transferred to “the technical department” so they can help me to fix my errors. I then spoke to another caller who went through the story again and then told me they could fix my problems for me, I was directed to Google and ask to search for some remote software so they could help me, I played along right up until they were about to have access to my computer and then not so politely told them where to get off.
I have a recording of the call that I will pass on to ACORN (Australian Cybercrime Online Reporting Network) I have also made a report to ACORN.
Here is some advice from ACORN about this type of scam.

Final Advice
Online Scams

Scams target people of all backgrounds, ages and income levels across Australia. There is no one group of people who are more likely to become a victim of a scam.

If you have been a victim of an online scam, we recommend that you seek support as soon as possible to reduce its impact. Falling victim to a scam can be extremely distressing and frustrating. These are completely normal reactions, and should not be disregarded. Please view the Support page for information about services available to help you.

You may also wish to consider practical tips to help protect against further scams. For further information about online scams, visit SCAMwatch at www.scamwatch.gov.au.

Remote access scam
The remote access scam has become increasingly common recently.

The scammer will call claiming to be from Microsoft, Telstra or another well-known business. They will claim that your computer is infected and that they need access it remotely to check. The scammer may try to convince you to purchase anti-virus software to remove the infection. The fee may be a one-off payment or an ongoing subscription.

As well as losing money by paying for a service that provides no benefits, you are at risk of being exposed to malware which can allow the scammer to steal your personal and banking details.

If you have fallen victim to this scam, you should:

if you provided your credit card information to the caller, contact your bank immediately. You may be able to reverse any payments made.
regularly monitor your credit card accounts and bank accounts and raise any suspicious transactions with the institution right away
disable remote access on your computer
scan your computer with up-to-date security software
use a different computer (such as a trusted friend or family member’s) to change your bank/financial institution/credit card account passwords. Make sure you use a strong unique password, and
consider having your computer inspected by a reputable technician to ensure it is free from malicious software.
This is a regular scam technique and often targets geographical areas at the same time. You should advise your friends and family about the scam. Reporting this on the ACORN will help police track this activity, and will help ensure that we can best target our awareness raising efforts.

https://www.acorn.gov.au/

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